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Union Bank

2.8

About this business

Union Bank is one of the largest financial institutions in the world, who has customers' best interests at heart. We provide a wide spectrum of corporate, commercial, retail banking and wealth management solutions to meet the needs of customers. Union Bank at 5365 Alton Parkway in Irvine CA also offers an extensive portfolio of value added solutions for customers, including investment banking, personal trust, capital markets, global treasury management, transaction banking and other services. Union Bank believes when you do ... read more

Location details

5365 Alton Pkwy suite p, Ste p, Irvine, CA, 92604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.89 reviews
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Aaron Takigawa's profile image
Aaron Takigawa 
on Google
3 years ago

Excellent customer service, they know my name there and treat me respectfully every visit. I noticed a review below complaining about Elavon - I might agree that there have been a couple of hiccups with my credit card processing, but that doesn't reflect on this branch at all. 

Maryam amiri's profile image
Maryam amiri 
on Google
3 years ago
Greg H's profile image
Greg H 
on Google
3 years ago

Worst customer service ever. I wish I could do negative stars. I was a Union Bank CUSTOMER FOR 20+ YEARS. . The location Branch Manager is absent customer service skills.. Never in 20 years of being a customer there have I experienced such lack of regard for the customer. I decided to CLOSE MY ACCOUNT because of her lack of regard. Ill ask my family to close their accounts too. I’ll bank somewhere else where the customer is worth keeping. 

John Drebinger III's profile image
John Drebinger III 
on Google
3 years ago

Tina and team helped me resolve a complex renter income verification situation with poise and genuine care. Keep these folks and promote them! 

Rose Rae's profile image
Rose Rae 
on Google
3 years ago

I would have submitted a 5 star rating only because of the new management who was transfered from the now closed location off of Michelson & University by the name of Tony. I was thrilled to see him managing the Alton location. His commitment to personal customer service is why I continue to bank at this particular branch off of Alton. In the past I frequently found the tellers here rude, arrogant and refusing at times to help with simple every day transactions. Sadly they chose not to keep him I never understood why it's ea... read more

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Frequently asked questions about Union Bank

How is Union Bank rated?

Union Bank has a 2.8 star rating with 9 reviews. 

When is Union Bank open?

Union Bank is open now. It will close at 6:00 p.m.  

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