UNI - Marble & Granite INC.

Yulin Lou 

on Google

3 weeks ago

They have a policy for charging 10% re-stocking fee, even if you return the material in its original form, never opened. The account manager is cold and dishonest, even though I showed her that I was waived this fee last time, she said "we waive it because it is a sample". Last time I was there I saw another unhappy customer being refused for returning, even he initially accepted the chipped off cabinet. They are cold, unfriendly and not trust-worthy. 

miercoles martirio 

on Google

a month ago

Manjeet was awful. He needs to learn how to speak to people. I witnessed him screaming at a co-worker in a very unprofessional way. This not a place I want to do business with. 

EMILEE 

on Google

2 months ago

This place is a horrible business with extremely poor customer service. When we walked in, no one even acknowledged us. When we were finally addressed, the Chinese male working there immediately had a rude tone and attitude. Instead of greeting us professionally, he bluntly said things like “Customer name? Phone number? Anything?” in a very disrespectful way. It felt like we were being talked down to rather than helped. Asking customers for information is literally part of your job — there’s no reason to do it with such a na... read more