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Undersun Fitness specializes in resistance bands, workout equipment, and exercise programs designed to let you workout anytime, anywhere. Undersun Fitness sells Resistance Bands, Virtual Workout Programs, Apparel & More. The story of Undersun, or "US", begins with two worlds colliding... In one world, a love for fitness, and in the other an appreciation for freedom and adventure. So what if you were to take these two different lifestyles and roll them up together? This is the idea behind Undersun - The freedom to workout whe... read more
1909 Harrison St Suite 206, Hollywood, FL, 33020, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 4:00 p.m. |
Ordered bands in 2020. They were a pricey option but I was given a lifetime warranty on the bands so I bought them. One just broke, I emailed pics and was told there was a one year warranty. I sent them proof of their lifetime warranty with my purchase and they said they'd send me a replacement for the medium band that broke. I never received the band so I emailed them multiple times after that. Ghosted
Ordered bands in 2020. They were a pricey option but I was given a lifetime warranty on the bands so I bought them. One just broke, I emailed pics and was told there was a one year warranty. I sent them proof of their lifetime warranty with my purchase and they said they'd send me a replacement for the medium band that broke. I never received the band so I emailed them multiple times after that. Ghosted
100% honest and fair company. The products are as described and they do not blow up your inbox with spam. The fitness programs are simple to follow. I was derailed by my own situation but believe if I continued to follow the plan it would have produced results as I saw some in the short time I followed it. I recently was hit with an auto renew I forgot to cancel. I sent 1 email to customer service explaining I was not using the program anymore. I was fully expecting them to say sorry you didn't cancel in time too bad. Within... read more
Atrocious customer service. I have an issue with a band, and I have tried the following: filled out a contact us form on their website 3 times over the course of a couple months, sent an email and was given a warranty form to fill out (and also subtly accusing me of using them improperly), filled out a warranty claim form, received zero response after about a month, sent a follow up email, zero response again after a few weeks.
Just snapped into my face using for chest (bench press) trash.
Undersun Fitness has a 4.1 star rating with 85 reviews.
Undersun Fitness is open now. It will close at 7:00 p.m.
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