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Under Control Instruments Ltd

3.8

About this business

Under Control Instruments, are suppliers of our own branded, high quality specification catering spares, industrial heating elements, infrared lamps and control instruments. Established in 2004, we have built a reputation as a premium supplier of heating elements and temperature controllers of quality and accuracy at an affordable price. We understand how important having the correct heating element and temperature controller is, especially in demanding and challenging environments. Whether you have a restaurant business or ... read more

Location details

Unit 2, Holly Park Industrial Estate, 662 Holly Lane, Birmingham, B24 9PD, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.876 reviews
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Vanessa H's profile image
Vanessa H 
on Google
a month ago

Very happy with the service from this company. Ordered 3 heater bulbs and they reached me 3 days later. They came well packaged and delivered by Royal Mail. Can't fault them. Will definitely use again. 

Sally Freeman's profile image
Sally Freeman 
on Google
a month ago

Perhaps this company needs to review their partnership with Fed Ex. Like many other customers we ordered lamps, and Fed Ex said they were 'unable to deliver' even though we were in our 'open' shop at the time of 'attempted delivery'. The lamps were returned to Under Control 12 days ago, yet we have received no refund to date. We called them today and the staff member said our lamps were probably sitting in the warehouse and he hadn't been notified of their return. Seriously??? He then refused to re-send to the same address i... read more

Zyno Makaveli's profile image
Zyno Makaveli 
on Google
a month ago

Fantastic service, knew exactly what I needed. Very knowledgeable staff. The pricing and variety of items is also impressive. First time using them & I will be sure to return. Thumbs 👍 up from me. 

Gmall Yafai's profile image
Gmall Yafai 
on Google
3 months ago

Good products and fantastic customer service 

Josh (DJB)'s profile image
Josh (DJB) 
on Google
3 months ago

Ordered 3 x lamps from them 3 weeks ago and they were sent out with FedEx, the FedEx driver decided to throw the parcel over our fence when we were closed and it was subsequently stolen. I know this isn’t really Under Controls fault BUT I have since complained to them and even send them the cctv showing the fact it was not delivered and it was stolen and they have still not chased FedEx up or sent a replacement 3 weeks later. Definitely will not use these ever again. I have also left similar feedback on fedex as I believe bo... read more

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Frequently asked questions about Under Control Instruments Ltd

How is Under Control Instruments Ltd rated?

Under Control Instruments Ltd has a 3.8 star rating with 76 reviews. 

When is Under Control Instruments Ltd open?

Under Control Instruments Ltd is open now. It will close at 5:00 p.m.  

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