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Umpqua Bank Call Center
- Banks
- Roseburg, OR
About this business
Location details
250 NE Garden Valley Blvd, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Online baking call center was horrible, the representative hang up after telling I need to reach out AGAIN for the 3rd time this week to talk to their security account team before they can approve my new account. Keep in mind they never e-mail me back, called me back or even try to reach out to warm about this freeze on my accounts. I will be talking my business somewhere else.
Absolutely unwilling to help. Rude and disrespectful I would reccomend a different bank
Third time ive called in the last 7 days. I refuse to wait any longer than 1 hour on hold. The people that awnser are terrible! I was asked where i lived for verifacation however that was the reason i was calling so that i coud change my address and get my account number but was hung up on telling them the wrong address because they hadnt got any other personal identiaction information which they were suppose to do, according to the lady who hung up on me. Freaking terrible place! I would never get a morgate with this crappy... read more
DO NOT WORK HERE. It's terrible. Bad work environment and Management will employ and promote their friends before a hard working employee who has worked for over 1 year (not referring to myself). They terminate most of their employee's for silly reasons. Prepare to be disappointed. There is a reason people hate Umpqua Bank.
Frequently asked questions about Umpqua Bank Call Center
How is Umpqua Bank Call Center rated?
Umpqua Bank Call Center has a 1.8 star rating with 5 reviews.
When is Umpqua Bank Call Center open?
Umpqua Bank Call Center is closed now. It will open tomorrow at 8:00 a.m.
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