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Umpqua Bank
- Finance
- Wilsonville, OR
About this business
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money ... read more
Location details
25529 SW Gwen Dr, Wilsonville, OR, 97070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:30 p.m. 2:00 p.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 1:30 p.m. 2:00 p.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 1:30 p.m. 2:00 p.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 1:30 p.m. 2:00 p.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 1:30 p.m. 2:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New people are helpful
Always very helpful. I like this branch too because it is NEVER busy. I have used Umpqua for my business banking for over 15 years. Are they perfect, no...but what bank is?
I have been inside this location many times and every time haven't had any problems with the staff. Although, I've noticed there's hardly ever any customers inside, rarely ever more than a couple. But I view that as a benefit, since I don't have to wait in a long line. I'm just surprised they have such a low star rating.
Ordered a new debit card from another location, but hadn't received it yet and it had been 3 weeks. Called this branch since it was closest to me and the location I ordered the card from had the wrong phone number listed on Google. The lady who answered the phone was no help in looking into why I had not received my debit card yet and she did not even ask me for my account info to see if she could figure out why I hadn't gotten it. She just told me to wait another week and then check back. Wait 4 weeks?! (I was told 5-10 bus... read more
Awful. They lost my check records, a years worth that i needed to prove payment. That cost me. They denied crediting my account with too much money. They misplaced the digit. A 450.00 deposit became 4,500.00. They eventually corrected it. After I reported it. The machine ate my card and they didn't notice it laying there for days. The staff pass everything off to some other site because they don't know how to do it or they can't. What's the point of the local branch then.
Frequently asked questions about Umpqua Bank
How is Umpqua Bank rated?
Umpqua Bank has a 2.7 star rating with 6 reviews.
When is Umpqua Bank open?
Umpqua Bank is closed now. It will open tomorrow at 10:00 a.m.
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