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Umpqua Bank

3.3

About this business

Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money ... read more

Location details

1395 E 2nd St, Benicia, CA, 94510, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.36 reviews
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byron arnold's profile image
byron arnold 
on Google
a year ago

Worst bank ever very hateful would not recommend 

Anonymous's profile image
Anonymous 
on Google
a year ago

Worst bank ever very hateful would not recommend 

TOM PASTOR's profile image
TOM PASTOR 
on Google
2 years ago

A breath of fresh air banking with the big banks all throughout my life but must say, Alvin Locsin and his staff at this smaller bank chain is delightful to do business with. Very accommodating and always a pleasure... highly recommend their professionalism and sincere care for their clients 👍🏼 

Michael Spangler's profile image
Michael Spangler 
on Google
2 years ago

The 'World's Greatest Bank' advertised on the Benicia, CA branch wall. I tried to access my account & apparently, they changed their criteria for user name and/or PW...& when I was forced to generate a new account, it was a blank slate. I only deal with local banks & credit unions, so it was an easy errand to fix. Not so fast! They were quite dismissive & said I need to call this number. I said, "I'd rather you call that number so that you can verify that my mortgages (plural) were populated on Umpqua's terminal as opposed t... read more

Carrie Ginn's profile image
Carrie Ginn 
on Google
3 years ago

I would give more stars if that was option. Huge thank you to everyone yesterday. The customer service was outstanding and personable. Josh was great with understanding our situation and I foresee a long future for my family and Umpqua.Bank. 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.3 star rating with 6 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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