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Umpqua Bank

4.0

About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

211 Torbett St, Richland, WA, 99354, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.04 reviews
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Linda Bauer's profile image
Linda Bauer 
on Google
2 years ago

It took multiple visits to the bank and weeks of unnecessary time to wire funds from our non-profit to a school in Belize, even though we had the exact wiring instructions we had used at this bank twice before. The staff person was incredibly rude and had terrible listening skills. If this were my personal account I would have closed it immediately. 

Hannah Pickett's profile image
Hannah Pickett 
on Google
4 years ago

I am so happy this is the bank i chose when i moved up here. No matter the issue i have had with money outside the bank, they work tirelessly to get me results and i never go more than 2 hours without a call back. Closing my first account and opening a new one was easier than i imagined, and it was all over the phone! COVID hasn't stopped these folks , or even slowed them down when it comes to customer service. Special shout out to Rick, Who has been amazing and polite any time I've called. That man knows what is up when it ... read more

Victoria Moore's profile image
Victoria Moore 
on Google
6 years ago

Umpqua Bank offers it all. When you walk in expect hellos and smiles. Unusual right? Not here. I'm from a small town, Umpqua Bank is where I opened my first account a year or 30 ago! That warm, welcoming feeling I received then was not because I was in a small town, it truly is and always has been at the heart of who they are. If you want an extremely personalized experience and are looking for a genuine business relationship....stop by, say hello and they'll partner with you from there.... 

Carmen Martinez's profile image
Carmen Martinez 
on Google
7 years ago

Es un excelente banco 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 4 star rating with 4 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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