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Umpqua Bank

3.6
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About this business

A full service bank for families, businesses and communities serving the American West. 

Location details

6610 SW Cardinal Ln #100, Ste 100, Tigard, OR, 97224, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.616 reviews
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Drew Brosnac's profile image
Drew Brosnac 
4 months ago

Absolutely and thoroughly disgusted right now. Deposited cash through the ATM at the branch this morning. Immediately after giving me a receipt it rejected the cash deposit and everyone is telling me it can take up to 10 days for them to resolve the fact that they have my money and it is not in my account. Yes you read correctly they kept the cash in the machine yet immediately withdrew it from my account. They claim to be abiding by federal law, but if this is how they treat their customers, then they aught to lose a few. I... read more

Chelsea Michelle's profile image
Chelsea Michelle 
6 months ago

Former Columbia Bank customer, with Umpqua now due to merger - The online banking is a HUGE step down from what we had before. The lag in balance and transaction information is hard to understand as someone who has worked in banking for decades. I feel like I’m banking in the early 2000s. The information is so slow and unreliable and it’s bad enough to make me switch banks after being a customer since 2007 and having gone thru multiple merges/bank name changes - this is the one that did me in. Catch up Umpqua! 

Julia Montoya's profile image
Julia Montoya 
11 months ago

Just recently the bank that I have been with for 20+ years was bought out or absorbed by Umpqua Bank. I am disappointed because they are shutting down the location that I always go to because it’s so close. But Umpqua has been really easy to work with besides that so far. 

Janet Payne's profile image
Janet Payne 
a year ago
Patrick Fujiwara's profile image
Patrick Fujiwara 
a year ago

I have been banking here for many years and just did my first auto loan with them. Emily was wonderful and worked through all the challenges that arose. Thank you 

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Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 3.6 star rating with 16 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open on Friday at 9:00 a.m. 

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