Umbrella Hotel Brooklyn

Leon Matalon 

on Google

a month ago

*1/5 stars — Booked a room, got put in the basement* Booked a standard room for over $100 and was placed in a basement room with no warning. When I asked to move above ground, I was told I’d need to pay extra. If I’m paying that much, I expect a normal room, not a basement. Customer service was horrible. Specifically an employee who claimed his name was Brian. When I called the front desk with a question, I was told there was a customer there and hung up on, only to find no one at the desk seconds later when I went up. I als... read more

Guns and Moses 

on Google

a month ago

Umbrella hotel truth. Location good, parking available, (big deal with any hotel in Brooklyn) Worferfull woman, so kind who works at the desk mornings. Dude Danny is a fair guy at the desk at night. I say fair because that’s when unsavory characters might try to rent. I think he handles it well. Prices are good. They haven’t lost their mind with prices like some other locations. Non smoking rooms are clean. I can’t comment about smoking, I don’t. Overall very nice, pleasant and super helpful front desk staff. I will be stayi... read more

Hoffman Olszewski 

on Google

a month ago

Very nice staff, some very minor flaws in the rooms but I didnt mind. Definitely worth coming back again 

Anastasia 

on Google

a month ago

I wouldn’t recommend anybody to stay here. The room wasn’t completely clean. There was rust, dust, and stains everywhere through the room. If you are staying for longer than one night, bring your toiletries, because there is a limited amount of those. Very limited amount of space or place to put your clothing, barely have space for you to walk.