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12210 E Frontage Rd, Grandview, MO, 64030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
UMB staff and weekly hours are the most important reasons. Bank is open on Saturday mornings and that is probably one of the best features.
Customer service is pretty good. However, dealing with the bank and all their many rules is horrible. 7 days to wait on a large check and not include Saturday as a business day even though you can go in make deposits and withdraws on a Saturday is ridiculous. Second, if your debit card is lost, compromised, damaged anything you have to wait 7-10 business days for a new card! What type of 1980s mess is that!! I can go into my credit union and get a card that same day! I’ve been with UMB since 1997. But we will definitely be c... read more
I haven’t even had my account for a full 6 months before the bs started!! I will be canceling my account and make sure everyone is aware of the crap this bank pulls
This branch could seriously benefit from some customer service skills. I HIGHLY suggest visiting a different location when you need assistance.
UMB Bank has a 3.9 star rating with 97 reviews.
UMB Bank is closed now. It will open at 9:00 a.m.
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