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181 Presidents Dr, Amherst, MA, 01002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Completely useless and unhelpful. I’ve called several times to no answer, it puts me on hold for two minutes and then tells me to email instead. Why have a phone number if you don’t plan to answer? God forbid I want to talk to an actual person to solve issues in real time rather than emailing back and forth. I’m sure this is a busy time for their office but when your entire job is dealing with housing issues and requests, you should be available to do so.
Extremely poor customer service, long response times and barely any care towards your issues.
UMass Amherst Residential Life Student Services has a 1.9 star rating with 26 reviews.
UMass Amherst Residential Life Student Services is closed now. It will open tomorrow at 8:30 a.m.
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