This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
UMass Amherst Residential Life Student Services
- Hospitality
- Amherst, MA
About this business
Location details
181 Presidents Dr, Amherst, MA, 01002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Completely useless and unhelpful. I’ve called several times to no answer, it puts me on hold for two minutes and then tells me to email instead. Why have a phone number if you don’t plan to answer? God forbid I want to talk to an actual person to solve issues in real time rather than emailing back and forth. I’m sure this is a busy time for their office but when your entire job is dealing with housing issues and requests, you should be available to do so.
Extremely poor customer service, long response times and barely any care towards your issues.
Worst customer service ever, no matter what person I talk to they have so much attitude and can’t even try to put a smile on their face. So rude it’s not even funny, I fight the urge to say something to them every time I go
Assistant Director here was very inconsiderate and lacked professionalism when dealing with a sensitive issue pertaining to my child. They also do not return calls.
Frequently asked questions about UMass Amherst Residential Life Student Services
How is UMass Amherst Residential Life Student Services rated?
UMass Amherst Residential Life Student Services has a 2 star rating with 24 reviews.
When is UMass Amherst Residential Life Student Services open?
UMass Amherst Residential Life Student Services is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com