Ultimate Freedom Plus

Karen Rosielle 

on Google

2 years ago

I got a porch lift from thru their Lethbridge office, in June of 2023, it has been nothing but a headache for this whole time. It’s really bad that my 18 yr old granddaughter could fix a plug in problem in under 10 minutes, and the one man on the crew couldn’t be bothered to talk to me to find a solution. The crew that installed mine was LAZY and all attitude. I would not recommend using this company 

Rory Heringer 

on Google

2 years ago

Very shady business practices being done with this company. Here is the story. My wife and I had an Eclipse Spyder power chair we no longer needed and were looking to sell it. The chair was only six months old. We contacted Ultimate Freedom Plus to see if they would like to buy it. After giving them all information on the chair it took them approximately three to four days to get back to us. They stated that they may be interested in it and set a time to come to our place to have a look at it. When the manager of the Medicin... read more

Marilyn Emmelkamp 

on Google

4 years ago

It saddens me to write this, but the history speaks for itself: September 16, 2020 - ordered some elevated foot rests for a wheelchair and Ultimate Freedom (Medicine Hat) said they can get them - yes a special order. November 19, 2020 - Mom's cheque was cashed in the amount of $585.00 November 2020 - I phoned Ultimate Freedom (Medicine Hat) who advised they haven't heard anything. January 2021 - Again phoned Ultimate Freedom (Medicine Hat) who advised they arrived before Christmas. I offered to pick them up and Donnie Rae sa... read more

Kismet Caffet 

on Google

5 years ago

After approaching Ultimate Freedom Plus to fix an accessibility issue, they had no sence of urgency in calling me back or providing quotes while I continued to struggle to get in and out of my home. Being unable to enter and exit one's home is a dangerous situation, but Ultimate Freedom never seemed to care either time they were asked to help resolve those safety and accessibility concerns for me, a wheelchair-bound individual. After they were asked to provide a quote the first time, it took them months to finally submit it.... read more