Ulta Beauty

Deanna Nunya 

on Google

2 weeks ago

Bought some Madison Reed hair dye, asked the associate about the quality of the dye as it was 37$ she said she heard good things about the product. The results where ugly, turns out ulta does not issue credit or a return for hair dye, I would’ve been happy to know that before I wasted my time and money, last time I shop at ulta ever, its always something with them. 

Darrylin Macartney 

on Google

3 weeks ago

I was treated so rudely and disrespectfully today, at San Luis Obispo store. I’m in my upper 70s. I walked around every row, looking for eye products, and not one employee asked if I needed help. After 20 minutes, I took a few products, and waited in line to ask some questions then pay for products. The young employee stiffly answered my questions, then accused me of cutting in line and took products and sent me to back of line. She obviously didn’t see me waiting in the line. The others in line heard this. I left without pr... read more

C J 

on Google

4 weeks ago

I think it’s time for a review, sadly. Customer service could be improved. When I was there recently, I was ignored by everyone except the person who rang up, because they HAD to interact. Ironically enough, there was an employee talking to another employee about how she’s had to talk to her staff about customer service and not being on their phone. The ENTIRE TIME not one acknowledgement that I was there. No nod, no greeting, and no asking if I needed any help, which I actually did need. You’ve seen how narrow the aisles ar... read more

Merp Merp 

on Google

2 months ago

I asked for light brown, I was left basically damaged blonde. Yes I showed her a reference photo. Lorli was the one who dyed it and was being extremely unprofessional with her coworker GiGi but Lorli was the bigger issue. My hair is now fried, brittle, and over all just damaged. She put a 40 to my hair for nearly TWO hours. she claims it was bc I “wasn’t lifting” but in the first few minutes she was constantly saying I was lifting really well. Mind you, later I asked her if everything was fine and she goes “yea”. At the very... read more

Angelisa Laurenzi 

on Google

2 months ago

Edina is wonderful! Super friendly and very knowledgeable!