Ulta Beauty

B P 

on Google

a week ago

I bought a lancome blush which was not cheap, along with a number of other lancome products. It was more than 30 days ago, but I barely wear blush. When I opened the blush, it broke into pieces all over the floor. I brought it back to Ulta, but the manager Alex and head cashier wouldn't help me out at all. I know that it seems unlikely, but it was true. They didn't give me any solutions. Ill never shop there again. People spend so much at that store. Shameful!!! Very disappointed!! 

Yuliya Davis 

on Google

a month ago

Janet has become my go-to person for the make up and hair. She is super talented and knowledgeable. She did my make up on several occasions and did an incredible job. Every time I leave her chair, I feel like a million dollars. Cannot say enough good things about her! 

Jasmine Swainson 

on Google

a month ago

I had a really uncomfortable experience at this Ulta. I felt like the staff was watching and talking about us the entire time we were shopping. The cashiers looked at us multiple times and kept talking to each other instead of helping. When I went to check out, there was no line, but the two girls up front didn’t even acknowledge us. It was pouring rain outside, and I was trying to find my third item for the NYX buy 2 get 1 free promotion, so yes, I was taking my time because I needed multiple things. It felt like they thoug... read more

Daelyn Reynolds 

on Google

a month ago

i just wanted to exchange a product that stopped working half way through and i was given false information and was declined the process. i had asked another location about the return/ exchange policy and i was given the same information as what i remembered when i worked at ulta and what it lists on the app. i just wanted to ensure that employees are trained on the same information. also its frustrating that i had to drive out of my way to exchange the defective item because of incorrect training at this location.