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Ulta Beauty

4.2

About this business

Location details

5774 Northwest Hwy, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.2174 reviews
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Kevin Thompson's profile image
Kevin Thompson 
a month ago

Rude staff, terrible service, very disappointing. Would not recommend 

Vanessa Perez's profile image
Vanessa Perez 
a month ago

I love coming to this Ulta. All the staff here ask me if I need help and answer all my questions. I feel so welcomed always. This place is clean, and smells great. The staff are very friendly! I will always shop at this Ulta. 

Jacklyn Jacobson's profile image
Jacklyn Jacobson 
a month ago

I had an unbelievable experience at this Ulta. I asked if a perfume came with a gift, and instead of answering politely, the cashier ( she is hispanic,kind of chubby)rolled her eyes and said, “Then you should get it at Macy’s.” I asked her, “Why are you so rude? Are you the owner of Ulta?” She claimed, “Yes, I’m the owner.” Even if she were the owner, no Ulta owner would ever treat a customer this way. When I asked for her name to report her behavior, she clearly said “Sophia”, showing no concern for her rudeness. Even in fr... read more

cdema's profile image
cdema 
2 months ago

This store is a dangerous place for those who love makeup & skincare. So much to choose from 

Adriana Nino's profile image
Adriana Nino 
2 months ago

They have a bad attitude, they are not friendly, they do not ask you if you need help. 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 4.2 star rating with 174 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open tomorrow at 10:00 a.m. 

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