Ulta Beauty

Margaret Waterman 

on Google

a week ago

Joshua helped me pick out new products as well as gifts for Valentine’s Day. He was patient and kind and most importantly listened to me and found the products I needed. 

Natalia Eanell 

on Google

2 weeks ago

Went in to pick up an order I placed online before I had to go to work. It was already paid for and ready to go. I walked up to the counter marked “pick up orders here” and spoke to the woman there to let her know I was picking up. She immediately tensed up and told me she was a vendor and didn’t even work for Ulta but would find someone to assist me. She spoke to several different people (all in front of me) who just looked at me and continued doing something else or saying that “someone would get to me” I guess what they f... read more

Brianna Warren 

on Google

2 weeks ago

SAVE YOUR TIME AND GO TO SEPHORA 🩷 I walked in and asked someone for help. I started to explain what I have going on and what I’m looking for help with and the employee who helped me - tall redhead - turned to face me and then immediately turned around and ignored what I was saying to her. She said she was going to get someone to help me but I stood around for 5 minutes looking clueless and honestly embarrassed. I had selected a few products on my own but after waiting for assistance I walked to the front and set my stuff d... read more

Cristina Efaw 

on Google

4 weeks ago

This event was marketed as a celebration of Ulta’s community, yet the process left many loyal guests feeling ignored and undervalued. For a company of Ulta’s size and reputation, this experience fell far below expectations. I respectfully ask that Ulta review what went wrong and offer a meaningful resolution—whether that be releasing additional tickets, creating a verified waitlist, or providing impacted guests with priority access or compensation. Ulta has built its brand on loyalty, and moments like this test that relation... read more