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2465 Sand Creek Rd Suite 100, Ste 100, Brentwood, CA, 94513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. The cashiers are discriminatory and have a terrible attitude; they act like they own the place, even though they are only there because of the customers. They need to be friendlier and treat everyone equally. I’m not going to spend my money there anymore; every time I’ve visited, the cashiers have treated me poorly, so I don’t think I’ll be back.
I asked a simple question about redeeming my birthday reward, since today is my birthday and was met with rude, condescending customer service when I asked for clarification. Ulta needs to do a better job and hire people who Actually like doing their job.
I visited Ulta Beauty recently and the store was extremely hot with little to no air conditioning. It was honestly uncomfortable to shop, and I almost felt like I was going to pass out. In a town where summer temperatures are regularly 90–100 degrees, this is not acceptable for customers or employees. I truly feel bad for the staff who have to work in those conditions all day. I hope management addresses the AC issue soon for everyone’s health and safety.
First time at the salon at Ulta. I selected Autumn and it was an amazing experience. She took a good amount of time to details. She was friendly and best of all she has a beautiful voice! Make sure she sings for you if you are lucky enough to get her. She is a amazing!
Ulta Beauty has a 4.1 star rating with 447 reviews.
Ulta Beauty is open now. It will close at 6:00 p.m.
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