Ulta Beauty

Jeanne Martinez 

on Google

a month ago

I'm not proficient in make-up, nor am I familiar with customer-staff relations. However, I will tell you that I was thoroughly disgusted when an employee applied foundation to their bare skin and then applied ut directly to my face! What if they had some kind of skin disease or condition? I was beyond stunned and asked her to remove it immediately as I didn't know what else to say. I will say that most of my interactions have been mostly positive. Please educate your staff to not do this as it is unhygienic. Thank you. 

Rachel 

on Google

2 months ago

Go see Marlee if you need your brows waxed! Don’t fret about the one other review that mentioned brows falling out — I think they had a medical condition going on at baseline they didn’t disclose. I’ve gotten my eyebrows waxed by Marlee multiple times now and every time have been very pleased; has been a 10/10 experience — zero issues :) She is sweet, calm, careful, detail oriented and great at what she does. She maps out your brows based on your anatomy before starting and always ensures you’re happy with the final product. 

Ava Kaylynn 

on Google

2 months ago

Well to start this off, my birthday is in December, so as an Ulta member (for years mind you) I was excited to receive my birthday perks. When I got to the register, I had to force the cashier, Isabella, to even look my account up, for my birthday. She acted as if I was bothering her, and we ended up having to call the manager over. The manager who was nice, found my account right away. Once she had my account, I told her what gift I wanted, and she was still acting bothered (guess I didn’t answer fast enough), and threw the... read more

Matthew Larkin 

on Google

2 months ago

Walked in and there were three employees right in front of the store, made eye contact not one person says hello, asks if we need help, anything. I say hello since no one else wanted to, still no response, they continue talking amongst each other. Walk around the store a couple times looking for something, still no one asks if we need help, meanwhile at least 8 employees in the store. We go up front to ask for help and they CONTINUE talking to one another and then seem bothered by us even interrupting them. One girl was nice... read more