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16 S Halsted St, The Gateway Center, Chicago, IL, 60661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Kat and Desiree are the shizznits super helpful wonderful people
Do not go to this salon. It is the most unorganized salon I’ve ever experienced. They canceled multiple appointments on me day of. The staff does not care at all and act super unprofessional.
Not welcoming at all. Zero parking ever...for blocks. Towed if in the lot even tho the shopping stores are connected. I would assume this location is meant for only those who live in the area which means they walked or took a bus. Sucks for anyone that traveled far or detoured to this location just to not be able to actually go in after circling the area several times.
Their phone never works. Makes you listen to the whole message then disconnects. Every time I try to call.
Poor customer service. I asked a man who I believe was a manager for help on correctly selecting the men’s version of a perfume. I was purchasing this as a gift and didn’t want to make the wrong pick and accidentally get the women’s. He was rude, dismissive and was annoyed with this simple ask. I purchased what he told me was the correct one. Gave it as a gift, to find out it was the wrong gender. Purposely didn’t want to have this happen and it still did. The overall interaction was my worst Ulta experience.
Ulta Beauty has a 4.1 star rating with 324 reviews.
Ulta Beauty is closed now. It will open at 9:00 a.m.
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