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Ulta Beauty

3.7

About this business

Location details

7800 Montgomery Rd, Blue Ash, OH, 45236, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7210 reviews
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D D's profile image
D D 
3 weeks ago

After shopping at Ulta for nearly 10 years, I have decided to stop shopping there altogether. My most recent experience at the Kenwood location, specifically during a return with Sarah, was the final straw. Unfortunately, my experiences at other locations have not been much better. It is very apparent that not all customers are treated equally. Some customers receive significantly more attention and better service than others, which is disappointing to see. Customer service should be consistent and respectful for everyone. A... read more

Heather's profile image
Heather 
a month ago

The manager at this store extremely polite and friendly. I always look for her whenever I need help or recommendations. 

Sofía Shepherd's profile image
Sofía Shepherd 
a month ago

Honestly just kinda off putting and a little rude. She just wouldn’t explain how to do something and I felt unwelcome, trust me i get annoying customers and having bad days but like it just wasn’t the greatest customer service 

Ashli Ward's profile image
Ashli Ward 
a month ago

Amazing customer service. Clean store. Large availability of products and brands. Everyone was knowledgeable and helpful. The sales are wonderful and the rewards program is phenomenal! 

Sarah Sheffer's profile image
Sarah Sheffer 
3 months ago

Went in to buy a hair product but didn’t know exactly what I was looking for. Got a recommendation from Stephanie and she was so kind and helpful! Sarah checked me out at the register and she was also so lovely! I always have a good experience at this Ulta! 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 3.7 star rating with 210 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open at 9:00 a.m. 

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