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Ulta Beauty Store 565 is located at 4286 Kent Rd, Stow, OH. This business specializes in Bath & Body Products.
4286 Kent Rd, Stow, OH, 44224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I shopped here regularly, but I will not be back. Friday, March 14th, I stopped in for a quick purchase, and I knew exactly what I needed. I ran in grabbed it, was waiting patiently in line when I assume the manager (a short blonde haired woman) told the woman she had helped to push past me so she could ring up the perfume sale. I know the perfume sale was more than my sale, but that was incredibly rude and very unprofessional. I will not be going back after this treatment.
I had the pleasure meeting Lauren who completed my make up for my wedding day 3 weeks ago. There was a scheduling issue and I was told, the day before, that no one was available to do my make up. They then called back and said Lauren was called in, to help me, and she did not disappoint She set me at ease, asked about colors, did a fantastic job, the make up was perfect in all my pictures. Thanks again!! You made this bride feel her absolute best!
The curbside is trash, I waited 20 minutes, it took me to call and the young lady inquired have I checked in, absolutely I checked in, I've been sitting here for substantial amount of time, and then someone finally brings the items out.
Stylists keep leaving. There seems to be a management problem at this store, whether the whole store or just the salon, I'm not sure. There was a fantastic stylist here who really understood curly hair, and was worth the higher price, but she has left. (Hence more than just 1 star). Given the other reviews, I worry people of color are being profiled here. Not about that. I'm happy to never shop here again.
Ulta Beauty has a 4.1 star rating with 462 reviews.
Ulta Beauty is closed now. It will open at 9:00 a.m.
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