This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
1405 Som Center Rd, Mayfield Heights, OH, 44124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rude staff
I’ve tried giving the Mayfield Ulta the benefit of the doubt because I genuinely love Ulta, but this is not my first negative interaction with the same employee, Sosi. Today was the last straw. I came in with a few items to return because they didn’t work for my skin, which is exactly what Ulta’s return policy is for. Instead of just helping me, she looked at my items and said, “Wow, this is like a whole face of makeup you’re returning,” in the most judgmental way. She huffed, puffed, and acted like I was ruining her entire ... read more
Went in today 11/3 to find some perfume. I eventually found a worker and she looked at me and just kept doing what she was doing. I walked up to her and said hello, it took her a second to respond like she was annoyed. I asked her where it was and she's like "thats in fragrance" Okay I understand that but idk where it is. I'm just standing there and she took off without saying anything. I'm trying to find her and she's like "umm, you can come over this way" then just put it on the counter. I said thank you and she ignored me... read more
Ulta Beauty has a 4.1 star rating with 361 reviews.
Ulta Beauty is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com