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Ulta Beauty

4.2

About this business

Location details

361 Jacksonville Mall, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2273 reviews
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Fairfax City Reviews's profile image
Fairfax City Reviews 
8 years ago

A great cosmetics store on Main St. of Fairfax city offering a diverse selection of beauty and salon products and services. A very well organized store with each product line comprehensively labeled and knowledgeable sales staff who never push anyone to buy their products. Bought a nice Dot Eau de Parfum bottle which I couldn't find anywhere else. Though I wouldn’t recommend their gel manicure. Gel wasn’t applied properly and the shine wasn’t even for all my fingers. Four stars for now & looking forward to improvement in fut... read more

MistiHowell's profile image
MistiHowell 
11 years ago

Re: Ulta in Denton, Texas May 10, 2014 was Prom for Ryan High School in Denton Texas. I booked appointments for hair & makeup 3 weeks ahead of the prom. 2 weeks before the hair stylist, Chantal, called & said it was her brother's graduation night but she would book with an alternate stylist and text me the details. I encouraged her to alternately book us as family is always first. I told her to move us to earlier rather than later as we live so far away. However, I never heard back from Chantal. So, on the next Saturday morn... read more

carla85016's profile image
carla85016 
12 years ago

I shop here all the time great deals on all my beauty products. 

Rae456789's profile image
Rae456789 
12 years ago

I will NEVER go there again. They messed up my hair so bad that i have been crying ever since. They wont give me my money back and the manager is one of the rudest people i have ever met in my life. She belittled me and talked to me like i was mentally challenged. She tried to blame me for the reason my hair was messed up. I went in there with beautiful blonde hair and asked them to make it a little bit lighter and they made my hair grey!!!! When they tried to fix it they made it look pink and red. I will never be going to t... read more

Soccermom24's profile image
Soccermom24 
12 years ago

The customer service is the worst ever! I was a loyal customer for years and went back to find that jill (the prestige manager) was no longer there. She was the only one who new anything and could run circles around everyone... I found out that the manager Cindy fired her because she called saying she was going to be late and was only 5 min late! The reason she was late was because her son having is a diabetic. I will not shop at a company that would allow this to happen. I also know that she was the biggest asset to that st... read more

G2daf198's profile image
G2daf198 
13 years ago

Review 

America's Phone Guys's profile image
America's Phone Guys 
14 years ago

No wonder they are always sending out coupons! I like the store, it's clean & the help is mostly friendly, but I can get things for much less through other stores. =( 

laurie moya's profile image
laurie moya 
14 years ago

I do not want to go back to the mckinney store. The customer service was very poor!!! Not helpful and very rude salesperson, left the store very upset!!!! 

CRivera's profile image
CRivera 
14 years ago

Color was ok, cut was mediocre at best. The "stylist" pulled my hair, ripping through knots while coloring and when I made a comment he said I was "just going to have to deal". He slapped hair against my face, splashing color all over me. When he was washing my hair he got a large wad of soap in my ear, my daughter pointed it out and he said "oh chill, this too shall pass" I asked for an angled bang, showed him a picture and he had to talk his way through it. When he finished "styling" my naturally curly hair that he had att... read more

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 4.2 star rating with 273 reviews. 

When is Ulta Beauty open?

Ulta Beauty is open now. It will close at 6:00 p.m.  

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