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Ulta Beauty

4.1

About this business

Location details

4802 Valley View Boulevard Suite LF248, Ste lf 248, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1464 reviews
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Bar S.'s profile image
Bar S. 
a day ago

I had a friend that works at the Rehoboth Beach location. Antonio Polk. But he goes by Ari Rose. Well I thought he was my friend. He just pretended to be my friend, so he could rob me stole over seven hundred dollars in cash off of me.Have my accounts hacked my phone. Stole money from my aunt and uncle.I should have never let him in my home. Do not trust this person.He is a liar and a thief and he steals from the company on the clock.All the time. Justice will prevail I am pressing charges 

Bar S.'s post 1
Andrea E.'s profile image
Andrea E. 
a week ago

Connie and her staff are great!!! 

Hanna W.'s profile image
Hanna W. 
2 months ago

I have had mine and my daughters hair done by Desiree. She takes her time with the hair and is so sweet. The last few times I went to get my hair colored, I weren't exactly sure what I wanted. Desiree gave me her suggestions and I could not have been happier with the results. Her work is amazing and I would recommend her to anyone. Hanna 

Sonia S.'s profile image
Sonia S. 
3 months ago

JAZMIN is OUTSTANDING!!!! I came to the store looking for a specific type of makeup - one of the sales staff mentioned that the store does not carry it and suggested I visit the Palm Beach Gardens store. As I approached the door, Jazmin was in the front and with her warm smile asked "How was your visit to Ulta"? Have you found what you were looking for"? I proceeded to tell her what I needed...she led me to her station and asked me to give her 3 minutes. This makeup artist is a GEM!! She brought three shades of one prod... read more

Sharon B.'s profile image
Sharon B. 
7 months ago

I CANNOT BELIEVE the level of customer service, Lindsey, at ULTA in North Brunswick went through in order to help me resolve an issue I had with a wrong purchase. I called late at night maybe an hour before closing time and Lindsey personally handled my issue and looked through a week's worth of receipts to verify my purchase since no phone # was used. She absolutely went above and beyond and when I went in the next day after she found what I needed, I got to THANK HER in person and she was just the nicest and most pleasant ... read more

Connie W.'s profile image
Connie W. 
7 months ago

First review for Ulta Store.  I have shopped at this store many times. Today, I decided to write a review because I could not believe the amount of sales women in that store, and yet, no one offers to help you with anything.  I am an older lady, and maybe these girls just really do not know how to help or that much about the makeup products. I think they should be able to at least help you match a shade of foundation. Would have been so much faster with assistance.  Customer service is not what it once was.  I do want to giv... read more

Tracey R.'s profile image
Tracey R. 
8 months ago

Now that I have read the other customer reviews, I feel a lot better. I know I am not alone. I had scheduled a few appointments online, but each time, *they* cancelled on me. I call for the appointment today, and they tell me I am only allowed to do a walk in because I was cancelling and doing no shows!!! What??? So, their system is broken, but it's my fault? A walk in, of course, is impossible. For one, I wouldn't get the stylist I want, and two, my hair takes like 3 hours. No one would ever have time for me. They offered t... read more

Lynn W.'s profile image
Lynn W. 
9 months ago

Dilek was the person that helped me. She was fantastic! She helped me find everything I was looking for. She made great suggestions for me. Dilek found an item I really wanted, but didn't have my color. Instead of telling me to get another color to make a sale, she let me know that she could order it and have it sent to my address. Dilek saved me so much time finding the items I wanted to buy because she knew where everything was. I'm very grateful to have found Dilek and all the products are great!! Thank you Dilek agai... read more

Carol V.'s profile image
Carol V. 
a year ago

I visited the orange store today and Ruby helped me. She was very, very helpful with eyeliner and face makeup and a very pleasant woman. 

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Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 4.1 star rating with 464 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open on Monday at 9:00 a.m. 

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