Ulta Beauty

Criss Nosnibor 

on Google

2 weeks ago

The clerk at the checkout asked me for my phone number to make the sale and I said no then she said if I don’t put my phone number in then I wouldn’t be able to make a return and I still said no and the third time she said to me “ You don’t have a friend or family that you could add their phone number?” What she did is illegal you don’t have to give them your phone number. It’s Massachusetts privacy laws. She was actually violating the law. I deleted the app. I’m never shopping there again. If you’re in Massachusetts, you do... read more

soel “dousky” facade 

on Google

a month ago

amazing customer service i was confused on what eyebrow product to get since i have always had trouble finding my shade but i asked a worker and she was so helpful and found me my exact shade!!! Love coming in here 

Coryn2 

on Google

2 months ago

I asked to see if there was a brand available, and this employee didn’t even bother to talk on the store phone and ask if we had the brand. They looked it up, saw it was in stock, went in the back, and came back in 2 seconds and pretended that they didn’t see it in the back. I continued shopping and just shrugged it off, and then I actually found a table with the brand! It was to the right of the door. I shouldn’t have bothered to ask that employee and next time I’ll just keep to myself - Although I then talked to Ashley (I ... read more

Bethany Russell 

on Google

2 months ago

They run this place like Fort Knox. Every employee stares at you like you’re stealing, you need to show an ID to use points (watched a manager talk down to a customer for showing a photo of her ID saying “next time I cant accept this”) or pick up orders (I had to have my boyfriend pullback around in the cold to go grab my ID because a credit card with my name wasn’t good enough.) not the end of the world, but I’ve never seen this practice before for order pickup. The idea of pick up is convenience and this isn’t convenient. ... read more