Ulta Beauty

Sharon B. 

on Birdeye

11 months ago

I CANNOT BELIEVE the level of customer service, Lindsey, at ULTA in North Brunswick went through in order to help me resolve an issue I had with a wrong purchase. I called late at night maybe an hour before closing time and Lindsey personally handled my issue and looked through a week's worth of receipts to verify my purchase since no phone # was used. She absolutely went above and beyond and when I went in the next day after she found what I needed, I got to THANK HER in person and she was just the nicest and most pleasant ... read more

Connie W. 

on Birdeye

11 months ago

First review for Ulta Store.  I have shopped at this store many times. Today, I decided to write a review because I could not believe the amount of sales women in that store, and yet, no one offers to help you with anything.  I am an older lady, and maybe these girls just really do not know how to help or that much about the makeup products. I think they should be able to at least help you match a shade of foundation. Would have been so much faster with assistance.  Customer service is not what it once was.  I do want to giv... read more

Tracey R. 

on Birdeye

a year ago

Now that I have read the other customer reviews, I feel a lot better. I know I am not alone. I had scheduled a few appointments online, but each time, *they* cancelled on me. I call for the appointment today, and they tell me I am only allowed to do a walk in because I was cancelling and doing no shows!!! What??? So, their system is broken, but it's my fault? A walk in, of course, is impossible. For one, I wouldn't get the stylist I want, and two, my hair takes like 3 hours. No one would ever have time for me. They offered t... read more

Lynn W. 

on Birdeye

a year ago

Dilek was the person that helped me. She was fantastic! She helped me find everything I was looking for. She made great suggestions for me. Dilek found an item I really wanted, but didn't have my color. Instead of telling me to get another color to make a sale, she let me know that she could order it and have it sent to my address. Dilek saved me so much time finding the items I wanted to buy because she knew where everything was. I'm very grateful to have found Dilek and all the products are great!! Thank you Dilek agai... read more

Carol V. 

on Birdeye

a year ago

I visited the orange store today and Ruby helped me. She was very, very helpful with eyeliner and face makeup and a very pleasant woman. 

Nancy M. 

on Birdeye

a year ago

This is the second time I’ve had my makeup done by Kaylee. I like the way she does it and she asks if there’s anything that I don’t like or would like done differently to just say. I think I liked it even better this time, and it was my birthday, so I was very happy with the results.  I’ve recommended Kaylee to others and I hope they schedule an appointment with her as they won’t be disappointed.  I’ll definitely be back.  Thanks Kaylee! 

Rajni 

on Birdeye

a year ago

Ulta Beauty CUSTOMER SERVICE +1 (805)- 41O 56OO Ulta Beauty PHONE NUMBER +1 (805)- 41O 56OO Ulta Beauty CUSTOMER SERVICE +1 (805)- 41O 56OO Ulta Beauty PHONE NUMBER +1 (805)- 41O 56OO Ulta Beauty CUSTOMER SERVICE +1 (805)- 41O 56OO Ulta Beauty PHONE NUMBER +1 (805)- 41O 56OO Ulta Beauty CUSTOMER SERVICE +1 (805)- 41O 56OO Ulta Beauty PHONE NUMBER +1 (805)- 41O 56OO 

LJB N. 

on Birdeye

a year ago

Hallo. I wanted to share how happy I am with the wonderful cut/style Ria *Tukwila/Southcenter Parkway ULTA store/salon) gave me today, 9/18/24. She clearly listened and asked questions, referred to the image I shared, and worked to understand my hair texture and needs. She had good touch, patience, and took her time to really get the style right and comfortable. The resulting cut/style was perfect, exactly what I want. It can be a hard style since I prefer the 80s feathered sides and back, which work with the natural wave I... read more

Carolyn S. 

on Birdeye

a year ago

The Sarasota, Florida store took amazing care of me. Thank you!!! 5 stars