Ulta Beauty

Carina Ihtiyorova 

on Google

3 days ago

I had a very upsetting experience at this location. The managers handling the cash register were extremely rude and unprofessional throughout my visit. Their tone and attitude were completely disrespectful, and it was clear from their behavior that there was bias involved. As a visibly Muslim customer, I felt targeted and discriminated against — their actions came across as both racist and Islamophobic. What’s worse, when I tried to address the situation calmly, I was met with dishonesty and deflection. Instead of taking res... read more

iGirl 

on Google

3 days ago

I experienced discrimination from the managers simply because I was wearing a hijab. They refused to let me return my foundation and even lied about store policy, claiming Ulta does not accept used foundation. This is untrue, as beauty advisors have clearly told me that returns are allowed if the product oxidizes. My item was newly purchased, still within the valid return period, and eligible for return. Instead of helping me, the manager embarrassed me in front of other customers and treated me unfairly, which felt blatantl... read more

Benazir Ihtiyorova 

on Google

3 days ago

I rarely leave reviews, but my experience here was absolutely unacceptable. While checking out, the managers working the front were incredibly rude for no reason — rolling their eyes, speaking over me, and treating me like I was an inconvenience just for asking a simple question about a price discrepancy. When I calmly pointed out that an item rang up higher than the shelf tag, one of the managers snatched the item from me, walked off without a word, and came back saying, “There’s no such tag,” even though I had literally ta... read more