UHS Lab Services - Vestal PSC

Kamlesh Heer 

on Google

a month ago

Waiting time too long, more than an hour 

Neil R 

on Google

2 months ago

Waited 80 minutes for a blood draw a few months ago. Had to go again this morning and arrived at 7:15. Room full of people waiting and 2 people drawing blood. Waited 40 minutes, after being told it would be 30 minutes. Again, 2 people drawing blood so I left. Called ordering physician and requested they fax order to Guthrie at Shippers Road. Perhaps IJHS should hire a few more overpaid administrators to study the problem of insufficient staffing? Budget can come from firing a C-suite onlooker. Horrible service, consistently. 

Joanne Fish 

on Google

3 months ago

I hadn't had an issue with this lab until today. The person taking the blood seemed like she had the sniffles, but wasn't wearing a mask. She tried to find a vein and was unsuccessful with the first arm. She got some out of the second try on my other arm, and then called in another person to assist her. The new person tried a vein on my right hand and said the vein "blew". The other hand was tried, and failed. I'm black and blue in four areas, and they didn't get enough blood for the tests that were ordered. It will be at le... read more

ChiChi 

on Google

3 months ago

During the afternoon of Friday February 7th, I attended the UHS laboratory to proceed with necessary blood work from my practitioner. Although the phlebotomist was pleasant & attentive, I do have concerns regarding infection control, hand hygiene & glove integrity. The complaint is not about the trainee, more so about the person training that had to intervene due to difficulty locating my vein. The person training that intervened was successful in locating my vein & complaeting labs. However, she originally put on her gloves... read more

Ann Hatch 

on Google

3 months ago

Very disappointed waiting 2 hrs for blood work