This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
UFCU (Administrative Center)
- Finance
- Austin, TX
About this business
Location details
8303 N Mopac Expy, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a member for 10years and I cannot recommend this credit union. I tried to file a dispute and they reversed it because I did not send timely documentation and I had to have them reopen the dispute. This makes no sense. I also bank with Chase and they do not reverse their disputes. They take their customers words versus UFCU and the membership I had with them. I really wanted to keep my account, but for the first time in years, I gave them a one rating on the phone service. This credit union has disappointed me to ... read more
They have been taking all transactions offline from 2-6a. Essentially 25% of the time you money is completely inaccessible.
UFCU is not a supported bank on one of the biggest rent payment software systems, Yardi's RentCafe. This means I have to pay my rent by alternate and much more inconvenient (for both me and the leasing office) and/or costly means (like using a credit card and paying significant additional fees). The lack of Zelle almost compelled me to open a bank account with another bank , then UFCU fixed that - but this makes things difficult to say the least. UFCU, what can I do about this?
The new mobile app and website are a considerable downgrade. In addition to multiple outages since being rolled out, we have lost functionality that is standard at other financial institutions. If you use popular budgeting apps, UFCU no longer automatically syncs. To the Board of Directors and Principal Officers, this is not the direction you should be going in, the user experience was one of the key differentiators that kept me at UFCU, now I am looking elsewhere.
Frequently asked questions about UFCU (Administrative Center)
How is UFCU (Administrative Center) rated?
UFCU (Administrative Center) has a 1.7 star rating with 6 reviews.
When is UFCU (Administrative Center) open?
UFCU (Administrative Center) is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com