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UFCU

3.9

About this business

Location details

13860 US-183 Hwy, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.9116 reviews
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Jafar Dehghan's profile image
Jafar Dehghan 
2 weeks ago

Never, ever apply for a loan with this institution. They use one of the strictest and worst credit-scoring evaluation methods. Even compared to other lenders that rely on the same credit bureaus and scoring models, they seem to rate your credit lower in order to charge you higher interest rates. For almost everything — even minor requests — they insist on running a hard inquiry on your credit, unlike many other banks. This only brings your credit score down further and puts borrowers at a disadvantage. 

Invider's profile image
Invider 
3 weeks ago

Both ATM doesn’t work! The service is at the level of a toilet. Also, this bank has extremely incompetent employees. 02.24.26 The most horrible and inconvenient app. It takes forever to think, forever to load, poorly designed, and cheap. The service is on the level of a toilet in a homeless shack. The same goes for the bank branches. Everything is terribly slow, inconvenient, and clearly made for people’s discomfort. And the ATMs also take an extremely long time to process or complete any operations. Compared to other banks,... read more

Mandy McBride's profile image
Mandy McBride 
a month ago

I’ve been a member for about 15 years. Called member services twice regarding a personal loan and received 2 different responses. One said I could do a secured personal loan. When I did t receive the forms I asked to be emailed to me. I called back and another person said UFCU doesn’t do personal loans directed me to apply for an auto loan … I’m not buying a car, by the way. The lady seems to be in a rush to get off the phone. 

Cheryl Wheeler's profile image
Cheryl Wheeler 
a month ago

Hey there, I want to share that I visited UFCU and spoke with Pete, who was very friendly, welcoming and informative. I felt very comfortable speaking with him. Pete gave me a lot of valuable information, which helped me a lot in making some important financial decisions, which I appreciate very much. Thank you so much and have a great day! 

TomAsh Yeet's profile image
TomAsh Yeet 
3 months ago

Kinda upset my bank stops me from ordering food when I can't afford it but approves gay dating when there isn't money in my account. Now they won't refund it unless I'm call them. So now I'm just going to a different bank. I suggest y'all do the same because they suck now. 

Frequently asked questions about UFCU

How is UFCU rated?

UFCU has a 3.9 star rating with 116 reviews. 

When is UFCU open?

UFCU is open now. It will close at 5:00 p.m. 

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