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UFC GYM Hilo
- Recreation
- Hilo, HI
About this business
Location details
777 Kinoole St, Hilo, HI, 96720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
gym culture so mean. people that go here are bullies.
I don't know who put Chris the manager in charge! he is probably the worst gym manager I have seen. 0 customer service skills with members. all these negative reviews proof that he needs to be out!
Horrible policy! I signed up for month to month membership as I am a travel nurse and was only going to be in Hilo for 2 months. They charged me an anual fee and will not refund me even though I was not made aware talking to the sales associates multiple times (at sign up and cancellation). Also they have a 21 days prior cancellation fee (which I was only made aware of at cancellation) I was late on but was aware I would pay for an extra month I would not be attending the gym NOT THE YEARLY FEE. I did like this gym but very ... read more
The coaches are awesome. It's hard to use the gym equipment at most times they're open It's overcrowded. Many people sit on their phones while sitting at the equipment. I used 3 different equipment with 4-5 reps in the time it took them to do 1-2 reps on one piece. I would ask them if they were finished but they stayed there on their phones. Another issue that I had is that the coaches can record you, the minute you walk into the gym. There are no exceptions. I do not want to be recorded while working out. Taking a pic after... read more
My experience was great.....until I moved and tried to cancel. Fair warning, canceling is a nightmare! I canceled in person three times! They still charged me after and said they had no notes in the system of me canceling. Sounds like they need to train their representatives on how to process cancelations. They said to call back for a manager for a refund and I could never reach one no matter how many times I called. Absolutely ridiculous and a scam if you ask me! I'd take your business elsewhere. After reading reviews, im c... read more
Frequently asked questions about UFC GYM Hilo
How is UFC GYM Hilo rated?
UFC GYM Hilo has a 3.4 star rating with 107 reviews.
When is UFC GYM Hilo open?
UFC GYM Hilo is open now. It will close at 6:00 p.m.
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