UCLA, Santa Monica Emergency Room

Bianca G. 

on Google

6 days ago

Absolutely Chaos!!! I could see accidents and mistakes happening here. Blood being drawn in the waiting room., seriously ill people outside the waiting room sprawled out on chairs. Not a single seat inside in the waiting room. I highly recommend you go to a different emergency room UNLESS it's a life-threatening situation and this is the closest ER. This E.R is an accident waiting to happen. Spoke to Nurse in charge. They wanted me to pee in the waiting room restroom and walk across the overcrowded sitting area with the pee ... read more

Khatija Sattar 

on Google

a month ago

If negative stars were possible, this place would earn them. I came in around 3:40 a.m. to check in and was met with nothing but rudeness and disdain. The security guard barked at me to put on a mask and scan in—no courtesy, no professionalism, zero empathy. At the desk, the staff member didn’t even bother with a greeting, just snapped, “Give me your phone number.” That was enough. I turned around and walked out. To top it off, the security guard glared at me as I left, like I’d done something wrong. This is not how you trea... read more

Kristy Cornelison 

on Google

2 months ago

Unfortunately I have been in a few emergency rooms and this one was the best ever. The doctor listened to me and the got me feeling much better. 

Kaylee Todd 

on Google

2 months ago

I just wanted to give an extra special shout-out to the following staff: Jillian “Jill” M., Jessica G., Jason N., and Lisa D. These individuals made my visit to the ER so incredibly smooth and I felt so cared for. Jill was a wonderful person, comforting me through my fear and crying through pain. She advocated for my treatment and was so lovely to talk to. Jessica G. took over my care and she was just as lovely, caring, and attentive. Jason distracted me from my pain and fear while doing my CT scan by chatting with me and ke... read more

m g 

on Google

3 months ago

I came in for sciatica pain and I need to lye down. So I layed on the floor. Sitting is too painful. As I was laying down, I saw that there was a reclining chair hidden by a room divider. So I used my upper body strength to move the divider out of the way and sit on the recliner. My pain went from 10/10 to 9/10. IDK what’s wrong with this emergency room.