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UCHealth Outpatient Psychiatry Clinic – Anschutz Medical Campus
- Health & Medical
- Aurora, CO
About this business
Location details
2nd Floor, West Wing, 13001 E 17th Pl, Aurora, CO, 80045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As with most medical practices you receive good care but where they fall short is with their billing and collection departments. They are more concerned about getting paid than they are about providing good care. I do understand that in order to keep the clinic open they need to get payment. However, people who are getting treatment for mental health issues can and should be handled differently. If our medication stops working or we cannot get our medications refilled, our lives can literally be in danger. This clinic does n... read more
This is the second time UC health has failed me. The first straight-up canceled an appointment because he had a class. Doctors say they're accepting new patients when they aren't. I call to make an appointment with one doctor, and they try to talk me into an appointment with someone i know nothing about. They also have a requirement that you have to have one of their primary care physicians refer you to their behavioral care department. People who are looking for mental health care don't have time to screw around with all of... read more
They canceled an appointment that I had been waiting for for a few months to try and change up my meds back in July on the day it was supposed to happen, then canceled my reschedule without sending any messages/calls. Trying to reach the clinic via the phone and their still set up for voice messages only instead of a person 15 minutes after their opening time. I'm absolutely livid with how bad they've gotten. Update: I called and got _another_ appointment scheduled via a different doctor that was available weeks later. Comin... read more
They canceled an appointment that I had been waiting for for a few months to try and change up my meds back in July on the day it was supposed to happen, then canceled my reschedule without sending any messages/calls. Trying to reach the clinic via the phone and their still set up for voice messages only instead of a person 15 minutes after their opening time. I'm absolutely livid with how bad they've gotten.
2024 Update: I was lucky enough to eventually be assigned to a good resident. However in 2023, there was a change of focus by the clinic on profit. They've done all sorts of sketchy or neglectful things when billing for visits. They do not care about getting it right, only about collecting money. It took many months for them to get some of my visits correct with insurance, and I still have one visit outstanding from almost A YEAR AGO that they have not gotten correct yet. I've been caught between CU and my insurance for mont... read more
Frequently asked questions about UCHealth Outpatient Psychiatry Clinic – Anschutz Medical Campus
How is UCHealth Outpatient Psychiatry Clinic – Anschutz Medical Campus rated?
UCHealth Outpatient Psychiatry Clinic – Anschutz Medical Campus has a 3.1 star rating with 49 reviews.
When is UCHealth Outpatient Psychiatry Clinic – Anschutz Medical Campus open?
UCHealth Outpatient Psychiatry Clinic – Anschutz Medical Campus is closed now. It will open on Monday at 9:00 a.m.
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