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UCCU - Provo Freedom Blvd. Branch
- Finance
- Provo, UT
About this business
Location details
1535 Freedom Blvd 200 W, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Terrible, terrible customer service. I applied for a simple, straightforward credit card, and it took them an hour and a half to process the whole thing. The loan officer did not explain anything about the process to me, and just typed away at the keyboard until I asked for updates on what they were working on. They spent 20+ minutes in a private office with the underwriter only to come back and reject my request because of one simple number. I cannot possibly understand how it took this long, as I already have had an accoun... read more
When I came in around 3, nobody greeted me. Four employees were gathered at the drive thru talking and laughing and didn’t pay me any attention, not even the two who I’ve met before. The employee I approached didn’t seem interested in helping me, but was absolutely willing to. She even helped me get some contact info for someone in the back office helping me with another matter, and I’m very grateful for her help! But this was a pretty poor experience compared to the others I’ve had at the Freedom branch.
Order a card took over 10 business day to arrive other cards take 5 business day to arrive shipped from other states
An awful experience, I’m a US citizen and this people treated me as an Ilegal. Awful customer service
Frequently asked questions about UCCU - Provo Freedom Blvd. Branch
How is UCCU - Provo Freedom Blvd. Branch rated?
UCCU - Provo Freedom Blvd. Branch has a 4.3 star rating with 298 reviews.
When is UCCU - Provo Freedom Blvd. Branch open?
UCCU - Provo Freedom Blvd. Branch is open now. It will close at 5:30 p.m.
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