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uBreakiFix by Asurion
- Retail
- Natick, MA
About this business
Location details
843 Worcester St Suite D, Natick, MA, 01760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The "free" diagnostic (shown is in screenshot of their website) is $150. Or, you can sign up for $39 per month for at least 2 months and get a "free" diagnostic. (Store was clean, staff was professional - but false advertising is a deal killer).
Worked with tech Jason: very helpful, quick diagnosis of issue with old but still functional Blackberry KEYOne, ordered new battery, accurately predicted when part would arrive, called when part available, and completed battery replacement same day and within 90 minutes. Both Jason and current manager were very helpful, price for replacement was reasonable, and timely service much appreciated especially on what is a ten year old Android unit which likely rarely comes to Asurion for service at this point.
Tom is extremely patient working and explaining things to us 80 year old folks. He made sense of it. Both phone and tablet are now working perfectly.
Be careful if you go here. Do your research, They quoted me $279 and $399 for a repair that should be $70-90. Yikes!
If you need stuff fixed covered under insurance go to the Dedham location. The Natick location turned me away from fixing my phone despite having an insurance plan on top of waiting an additional 45 minutes even though I showed up on time for my scheduled appointment.
Frequently asked questions about uBreakiFix by Asurion
How is uBreakiFix by Asurion rated?
uBreakiFix by Asurion has a 4.6 star rating with 379 reviews.
When is uBreakiFix by Asurion open?
uBreakiFix by Asurion is closed now. It will open at 10:00 a.m.
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