U-Haul Moving & Storage of Stoney Creek

Tim Kavanagh 

on Google

2 weeks ago

Thanks to Connor and the fantastic team at this location. In and out with professional skills and very attentive to detail when hooking up the trailer to my CRV. KEEP UP the great service and i will be back soon!!!!!  

Sobia 

on Google

3 weeks ago

I called this location after I went to upper Wellington location. I scheduled an appointment to get a hitch on my jeep at upper Wellington location.I went in to get my hitch they told me it will be two hours wait so I waited two hours.two hours later I went in and they said, we are still working on it. Meanwhile they asked me if I can pick it up at 5pm because the other man who came after me came from brantford and they wanted to help him first . Don’t know why?“Because he was Punjabi like them”. Asked me at 12pm if I can wa... read more

Ryan Toth 

on Google

4 weeks ago

Staff here are very helpful and nice to deal with! I rented a Chevy Silverado and was able to use Apple CarPlay with Waze when I brought along my own charging cord so that was very convenient when doing my errands. 

Joe DG 

on Google

a month ago

I called this location today and was immediately asked if I could hold. I agreed, thinking they were just busy—but I ended up waiting for 30 minutes with no response. I hung up and called back, and the same lady answered and asked again if I could hold. I told her I had already been on hold for 30 minutes, and she simply said, “someone will be with you momentarily.” No follow-up, no apology. This level of service is unacceptable. If this is how they handle calls, I wouldn’t trust the in-person experience either. I don’t reco... read more

Feji O 

on Google

a month ago

Gave us a moving van with an almost empty tank, then charged us 100 dollars. I called customer service, they said they’d have someone contact me. I received no such call or email. Add an extra 200-300 to the bill because these people aren’t transparent.