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U-Haul Moving & Storage of Springfield South
- Consumer Services
- Springfield, IL
About this business
Location details
3650 S 6th St, Springfield, IL, 62703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Absolutely the worst U-Haul location I’ve ever dealt with. The staff was rude, arrogant, and completely unprofessional. Customer service was nonexistent from start to finish. While I was actively on rent, they canceled my contract without proper communication, then called me threatening to report the equipment as “stolen.” Completely unacceptable. There is a clear lack of knowledge and coordination across the team—from sales to management. No one seems to know what they’re doing, and communication is terrible. I’ve rented fr... read more
Apparently they can't guarantee rentals will be available, even if you called after making the reservation online to verify. They did move the reservation to another uhaul on the other side of town, but online specialty orders, like boxes or straps, couldnt be moved to the other uhaul and will need to be cancelled online.
The young lady that helped me out new exactly what she was doing. She got me in & out within minutes. When I returned the truck she was right there to get me in & out again. Special thanks to her.
Friendly & efficient staff!! Will go out of the way to deal with this location specifically
Frequently asked questions about U-Haul Moving & Storage of Springfield South
How is U-Haul Moving & Storage of Springfield South rated?
U-Haul Moving & Storage of Springfield South has a 3.7 star rating with 115 reviews.
When is U-Haul Moving & Storage of Springfield South open?
U-Haul Moving & Storage of Springfield South is closed now. It will open tomorrow at 7:00 a.m.
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