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U-Haul Moving & Storage of Route 16 Medford / Somerville

3.1

About this business

U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations. 

Location details

600 Mystic Valley Pkwy, Somerville, MA, 02144, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.1268 reviews
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Graham G's profile image
Graham G 
on Google
3 days ago

Same as always. Booked the truck and when I get to the location, tried self pick up. Couldn't complete the transaction because the system said that, you have to call customer service. And customer service told me , the workers didn't put the key in the lock box, so you can't pick up the truck. And she acted like that is normal, there is nothing wrong on this 

Sean Hickey's profile image
Sean Hickey 
on Google
a week ago

Brenda & Jean went above and beyond. Thanks again! 

Nelly Kate's profile image
Nelly Kate 
on Google
a week ago

I earnestly have a great experience every time I do business at this location. I especially love working with Stacie Smith; she gives each customer due attention and it's such a delight to work with her. I return to this location because of her consistent and kind customer service and because the equipment / storage units are clean and reliable. 

Marcelo Carboni's profile image
Marcelo Carboni 
on Google
a week ago

Extremely poor customer service. Two female workers at the desk. One busy assisting a couple of customers. The other one - doing nothing - and still would not acknowledge my presence. She thought it was a good idea to take 3 phone calls before finally - without greeting me - asking me if I had a reservation. My patience was tested. A couple of days later, on Monday 7/28 - in the morning - I was lucky to be assisted by someone else, another female worker (she had short, curled hair. I forgot her name but she was extremely nic... read more

Charles Asdourian's profile image
Charles Asdourian 
on Google
2 weeks ago

I finished emptying out my storage unit after years of using this facility and Stacie was above and beyond helpful and nice. She made the whole experience easy, quick and smooth. I hope to find someone like her at the new facility I'm moving to in the next state. She really set the bar high! 

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Frequently asked questions about U-Haul Moving & Storage of Route 16 Medford / Somerville

How is U-Haul Moving & Storage of Route 16 Medford / Somerville rated?

U-Haul Moving & Storage of Route 16 Medford / Somerville has a 3.1 star rating with 268 reviews. 

When is U-Haul Moving & Storage of Route 16 Medford / Somerville open?

U-Haul Moving & Storage of Route 16 Medford / Somerville is closed now. It will open tomorrow at 9:00 a.m. 

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