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U-Haul Moving & Storage of Richwood
- Consumer Services
- Walton, KY
About this business
Location details
10915 Dixie Hwy, Walton, KY, 41094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I waited nearly 30 minutes to be assisted at this location to rent a small trailer that I was planning to take from KY to FL with my own vehicle. The manager was the only person out of the three people working who knew how to do anything. The associate who, had my ID in front of him, entered my address to a random address to auto populated (wrong city and state). He also did not know how to add an alternate driver to a reservation and we waited 15 minutes for the manager to be available and assist. He then completed my reser... read more
Today, I moved from Louisville to New York City. Upon leaving Louisville, my original trailer that I got in town had a very bad shake to it. I drove for about 30 minutes and made the call to U-Haul in Walton and was immediately assisted by Sarah, the General Manager. She instructed me to come to her facility and that she would aid in figuring out what was going on. She welcomed me with her hospitality and swapped over my trailer to one that made my ride so much more smooth. She helped me unload and reload every item in and o... read more
Product is great and Sarah the general manager is excellent.
Frequently asked questions about U-Haul Moving & Storage of Richwood
How is U-Haul Moving & Storage of Richwood rated?
U-Haul Moving & Storage of Richwood has a 4.2 star rating with 71 reviews.
When is U-Haul Moving & Storage of Richwood open?
U-Haul Moving & Storage of Richwood is open now. It will close at 7:00 p.m.
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