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Tyco Federal Credit Union
- Credit Unions
- Menlo Park, CA
About this business
Location details
3715 Haven Ave Suite 200, Ste 200, Menlo Park, CA, 94025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have tried 6 times to activate my debit card!! The merger from Reach credit union went through October 1st, and I still cannot get my debit card activated!! I have been referred from one phone number to another one and neither one has been able to help me. I've gone through I don't know how many phone trees and still am without a debit card!! They keep telling me that the information (phone number) doesn't match what is on file....I have given them my number and my husband's number and neither one is correct according to t... read more
I have tried 6 times to activate my debit card!! The merger from Reach credit union went through October 1st, and I still cannot get my debit card activated!! I have been referred from one phone number to another one and neither one has been able to help me. I've gone through I don't know how many phone trees and still am without a debit card!! They keep telling me that the information (phone number) doesn't match what is on file....I have given them my number and my husband's number and neither one is correct according to t... read more
If I could - I'd give this a 0 star review. I had no problems with Tyco then Reach and now that Xceed has taken over I couldn't be more disappointed. I've called numerous times to be told i'm 72, 50, 80 in queue. Waited 30 min on hold to then have my call dropped. Emailed 6 times now to request someone to call me back. At this point, i'll be taking my business elsewhere.
My credit union was recently taken over by this credit union and this morning I cannot access my account. My debit card doesn't work, which is something I discovered when I tried to get gas and my car was on empty. Yet, I haven't received a new card. I'm now on the phone holding to speak with someone and my hold time is 43 mins. This is absurd and not great service for someone who is a new costumer, not by choice. I certainly hope this isn't indicative of their normal service or I'll be switching credit unions. I also hope t... read more
I am not very happy with Xceed at this moment and I loved Reach CU. what is going on I can't even get a hold of a call center after hours. ��� I want to scream..
I've been a member for a couple years now and can say with no doubts that Reach Federal Credit Union - Menlo Park Branch is the best. Whatever the scenario may be, they work with you and help you accomplish your goals.
I've worked with Elsa on a number of project. Simply put, Elsa's support has been great!
Frequently asked questions about Tyco Federal Credit Union
How is Tyco Federal Credit Union rated?
Tyco Federal Credit Union has a 3.1 star rating with 13 reviews.
When is Tyco Federal Credit Union open?
Tyco Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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