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Twin City Jacuzzi
- Home Services
- St Louis Park, MN
About this business
Location details
6905 Wayzata Blvd, St Louis Park, MN, 55426, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I bought a jacuzzi j345 in March of 2020. I've had a few issues with warranty, standard, for a tub that's outside. My warranty issue is with the company I bought it from. Very slow to respond, don't receive a call back for days, I will now move on to another company. Can't take it anymore. I own a business, a heating business, and if I treated my customers the way that I've been treated I wouldn't be in business.
We purchased our hot tub from Jacuzzi at St. Louis Park about 3 1/2 years ago, and the customer service has always been excellent. Today, I went to the store to pick up a pair of filters but mistakenly purchased the incorrect ones. When I returned about an hour later to make the exchange, there was a small glitch with the computer system. However, Tom and Deb were fantastic. They were incredibly helpful and efficient in resolving the issue. Thank you, Tom and Deb, for your great customer service. We continue to be impressed... read more
Salesman Tom. Great guy! However owner and service after sale is a disaster. Bought tub in April 2025. Leaks and doesn't heat. They sent tech out. He managed to change a setting and it started heating. Still leaks. They finally come get it. It's almost August. I still don't have a working hot tub. They don't return calls. EVER. At this point i just want my money back. Tom tries to help but he cant fix the lack of customer care after sale. Twin City Jacuzzi has let me down terrible. I have been so patient. They originally del... read more
Quality products, knowledgeable staff.
Frequently asked questions about Twin City Jacuzzi
How is Twin City Jacuzzi rated?
Twin City Jacuzzi has a 4.7 star rating with 196 reviews.
When is Twin City Jacuzzi open?
Twin City Jacuzzi is closed now. It will open tomorrow at 10:00 a.m.
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