Twin City Hyundai

Stephanie W 

on BBB

11 months ago

Buy and/or service your car somewhere else. Nightmare. My daughters car had an engine recall on it and it sat in the lot 8-10 months before we got the new engine (1 year and a half ago). Two weeks ago, that new engine caught on fire with my daughter, baby granddaughter, and my daughters boyfriend in the car. This place will not answer the phone or return phone calls. At this point, I'm getting an attorney involved. Thankfully no one was injured. 

Jacob M 

on BBB

a year ago

Dishonest salesman Greg lies about MSRP. Why lie about something so easily verifiable? Greed and *********. The general manager indicated that Greg’s dishonesty was appropriate. Even management at this dealership has no scruples. Further, when asked to stop contacting me, Greg continue to text me. This dealership is rotten to the core. If you are reading this, save yourself the hassle and go somewhere else. 

Michael M 

on BBB

2 years ago

Great sales and service department as well. I have bought three vehicles from Twin City Hyundai since 2014. They have treated me like royalty and I so appreciate the people that they have working for them. I have purchased all three from Greg *******and if I ever decide to buy another, I will ask for Greg! The service department is very good as well and Glen ******has been my Service Advisor. He listens and follows through on every issue that you might have. I could not ask for any better treatment than what I receive from T... read more

David R. 

on BBB

2 years ago

We made an attempt to buy a car from them, after being told the car we wanted was inbound and was exact, I put 3000.00 on the car, when it arrived the only thing that was right was exterior color, so they assured us the seat color would be changed only to be told days later the deal was canceled, then I was told I would get a check in 2 to 3 days and could pick it up, it's been a week now and when I inquired the sales manager became biligerant and told me the check was in the mail, of course no check only more excuses, what ... read more

Amy S 

on BBB

2 years ago

Long story short. My car had to be towed in for my engine August 1st 2022, it is now January 3rd. 2023. 6 MONTHS... yes you read it right. Mike is the one i had 1st contact with. He said he was the assistant manager training to take over for the old manager in the Service department. Mike is not, or ever was, the manager. I find out this today after 6 months! Mike had told me about 2 months in (after calling every 2 days for the first 2 months) that he had sent in the PA to corporate and they needed some pictures and then we... read more

Dean P 

on BBB

2 years ago

The service department will not return your calls. I have left 17 messages/ voice mails concerning a new vehicle i purchased there. Ive attempted to make appointments to get my vehicle checked over a serious engine problem. No return calls! This has went on for months. Horrible service