Twin Cities Finest

maxine o 

on BBB

11 months ago

Had a coupon for 10 vents cleaned for 75.00 plus free dryer vent cleaning. When they arrived they told me it would cost 750.00 for the basic job. I truly believe this is bait and switch. 

Sonja D 

on BBB

a year ago

Travis did a great job cleaning my carpets. Especially the carpet downstairs with animal urine and foot traffic. He enjoyed the cats despite the damage they had done to the carpet. He completed the cleaning in about an hour & half and was right on time. I will use Twin Cities Finest again. 

Vicky L 

on BBB

a year ago

Great job getting my carpet stains out! On time & personable people! 

Donna K 

on BBB

2 years ago

We had our carpet cleaned Nov 16th. The cleaning was satisfactory but damage was done to the wood along the sides of the stairway on every step. I noticed it and called the company the following day. On the 18th, a gentleman came out to take pictures and was told their "***************" would call me in the next few days. No call came. I called the cleaner on the 25th and was told someone would get back to me the same day. No call was received that day. I called on the 28th and was told I would receive a call....no call. On ... read more

Carol T 

on BBB

2 years ago

Our (old) carpet) looks great. Technician got out a troublesome spot. However, the way we were treated was awful. Technician INSISTED we needed to purchase a "deep cleaning" add-on to ensure spots came out and carpet pathways were fluffed up. We're elderly, no pets, and our carpet was not particularly dirty. A company should not have a "special" that doesn't get normal dirt out w/o the customer having to pay extra. And one No to the upselling should be sufficient. He just would not give up.Technician moved the couch to clean... read more

Bill S 

on BBB

2 years ago

I have a townhome and have had Marty here on 4 occasions. His work is always top notch and his provides honest assessment of what he can do as well as tasks which are beyond restoration. Marty is pleasant and very dependable. I will continue to engage Twin Cities Finest and will continue to request Marty to manage our carpet cleaning needs. I'd recommend him to others. He does a very fine job. Bill ******** 

Kathy S 

on BBB

2 years ago

****** showed up right on time, gave me detailed pricing with best options for solving a pet urine issue. I wasn't quite prepared and he even helped me move some furniture. He was thorough and efficient. I have saved his contact information in my phone for future carpet cleaning. I highly recommend ****** at Twin Cities Finest. 

Tracy E 

on BBB

2 years ago

I called Twin Cities Finest because I had gotten a flyer in the mail with a coupon for $149 for 5 rooms. I sent a message and they did respond promptly. They were even able to come out the next morning. When Aaron and his co- worker got to my house, despite my ‘coupon’ they informed me the cost was going to be $412! I said thanks, but no thanks. I said I had gotten another quote for $265. Suddenly, Aaron was able to reduce the price to $275. I was willing to move forward for that price. They cleaned my carpets in record time... read more

Michael M. 

on Birdeye

3 years ago

I had TC Finest over a few days ago for a multi-room cleaning. Tlhey were on time and did a great job. A few days later a few stains lightly re-appeared. I called their office and service rep Travis got a hold of Austin the shampoo tech and within an hour Austin was here and fixed the problem areas. Both reps were friendly, professional and efficient. I will use them again and recommend them.