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Twelve Oaks - A DePaul Senior Living Community

4.7

About this business

We strive to enhance each resident's quality of life by providing interactive social activities, a supportive and caring staff and personal care services that promote independence and dignity. Twelve Oaks offers a personalized approach to delivering support and services while encouraging family members to be actively involved in the care of their loved ones. Twelve Oaks is licensed by the North Carolina Department of Health and Human Services. 

Location details

1297 Galax Trail, Mount Airy, NC, 27030, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.783 reviews
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Antonio Escareno's profile image
Antonio Escareno 
on Google
3 weeks ago

Twelve Oaks is a wonderful place for seniors. They offer both memory care and assisted living, so it’s perfect for different needs! 

Nilsa Aquino Hernandez's profile image
Nilsa Aquino Hernandez 
on Google
3 months ago

A lovely place for all seniors. Both the Assisted Living and Memory Care are a great place for your loved one if you are searching for a place for them to call home. 

Rita Earley's profile image
Rita Earley 
on Google
7 months ago

Twelve Oaks Assisted Living Facility provided exceptional care for my mother when she was evacuated during Hurricane Helene. The staff went above and beyond to ensure she felt safe, comfortable and cared for during a challenging time. Their attentiveness, kindness, and professionalism created a sense of home for her, even in the midst of uncertainty. The facility's dedication to the residents' well-being left a lasting impression and gave our family immense peace of mind. 

Molly Reeves's profile image
Molly Reeves 
on Google
9 months ago

I would never recommend ANYONE put their family member here. When visiting this facility I noticed mold growing in toilet bathrooms, sinks with dirt in them, no visible trashcans, dirt all over the floor, roaches crawling everywhere, mice, etc. I also noticed that the floors looked like they hadn't been moped or swept in ages. I noted that staff were not wearing gloves when assisting patients, they were rude, and not caring. Many of the staff were behind the care base not paying any attention to the residents or they were ou... read more

Dedra Shumaker's profile image
Dedra Shumaker 
on Google
a year ago

Very loving and caring. Feels like home! 

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Frequently asked questions about Twelve Oaks - A DePaul Senior Living Community

How is Twelve Oaks - A DePaul Senior Living Community rated?

Twelve Oaks - A DePaul Senior Living Community has a 4.7 star rating with 83 reviews. 

When is Twelve Oaks - A DePaul Senior Living Community open?

Twelve Oaks - A DePaul Senior Living Community is closed now. It will open tomorrow at 9:00 a.m. 

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