Tweed Heads Jeep

Blake Ulyate 

on Google

3 months ago

Had the car booked in and paid a tow truck to drop it off. They made a mistake on their end and cancelled the booking. Still refused the tow truck and wouldn't look at the Car until another month. I was told to call the main line to sort it out. Their manager called me back and said to bring it down. Turns out they put it through to Southport rather than back to Tweed. 

Lucia Wilkinson 

on Google

5 months ago

My car’s wiper motor stopped working OVER a month ago. And I was told they couldn’t get me in for over a month. I have been driving around in the rain with no wipers. I called them every 3-4 days to see if they could get me in. And they honestly didn’t care about the dangerous conditions I was driving in. Once the time finally came around, I was told my service would finish at 12pm. So I waited around rather than getting a hire car. I kept getting calls and they were extending the time each time and I didn’t get out of there... read more

ev maya 

on Google

5 months ago

I really don’t wish to go into my nightmare experience involving Jeep Tweed , Jeep Roadside Assistance and Jeep central customer service when my car broke down due to a simple battery issue as its long , boring and upsetting . All I can advise is drive straight past the Tweed Heads dealership and head to Jeep Southport and ask to speak with Todd or Ash if you want good service . I do love my jeep wrangler tho and highly recommend the car itself . Hope Jeep make improvements really soon to their phone customer service departm... read more

Fernando Haro 

on Google

9 months ago

Excellent customer service, they go far and beyond to make sure you're satisfied, unfortunately for me my issue wasn't fully solved as I had to move back to Sydney nevertheless the service manager attended all my phone calls and even when I was a bit frustrated he still gave me the best treatment, honestly best delearship in the Area