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TW Insurance Brokers

3.6

About this business

Location details

125 Northfield Dr W, Waterloo, ON, N2L 6K1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.657 reviews
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Joe Bairos's profile image
Joe Bairos 
a week ago

As an existing client of Orbit Insurance for years, I just wanted to acknowledge and thank the great service and advice I received from Laurie M. She not only took the time to review my policy and provided the necessary information I was seeking regarding guests from the UK using my car during their stay (July 2026). She also went on to provide additional savings strategies while my kids are away at university. Thanks Laurie for your personal attention to my policy, for providing essential information, and for your prompt re... read more

Yadram Sudhu's profile image
Yadram Sudhu 
a week ago

I just spoke to “Kyle” from orbit insurance. He was extremely rude, kept cutting me off when I was speaking .. tried to talk over me when I am the customer asking for help or what can be done.. I asked for a supervisor and instead he said there is no escalation that can be done … he was being condescending, rude and zero help… the call was recorded, it makes no sense for me to pay for insurance ( bundle package with tenant insurance and multi car discount) how does it make sense that I pay for it and I don’t live at that add... read more

DANNY GASCHO's profile image
DANNY GASCHO 
2 weeks ago

VERY VERY GOOD. WAS EMMA MOOER. 

T K's profile image
T K 
2 weeks ago

I have been a client since 1999 and was ready to cancel my vehicle insurance after having obtained what I thought to be a better rate elsewhere. I have 3 teens in the process of obtaining their G1 and G2 licenses. After a very long wait on hold I was very grateful to speak with Laurie Macedo! She was patient and cheerful and took the time required to explain to me relevant information I was missing and to make sure I had all the information required to make a well informed decision to save me time, trouble and money. I hope ... read more

blair gordon's profile image
blair gordon 
3 weeks ago

After a very stressful situation which consumed two full days, Laurie Macedo from the Orbit team in New Brunswick came to the rescue. I have no doubts that her determination and concern for customer service were the determining factors in the resolution to my issue. Her professionalism and her ability to answer questions concerning my Home Owners policy and explain why something happened and what was being done to resolve it, are key in me leaving my insurances needs with Orbit. Truly this was the best Insurance broker who I... read more

Frequently asked questions about TW Insurance Brokers

How is TW Insurance Brokers rated?

TW Insurance Brokers has a 3.6 star rating with 57 reviews. 

When is TW Insurance Brokers open?

TW Insurance Brokers is closed now. It will open at 8:00 a.m. 

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