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TW Insurance Brokers

3.6

About this business

Location details

125 Northfield Dr W, Waterloo, ON, N2L 6K1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.662 reviews
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Eric Telfer's profile image
Eric Telfer 
a day ago

I had an issue with my car insurance policy and, needed some help getting it corrected. I contacted the company and spoke with a person named Laurie. I explained the situation and she said she would look into it and call me back. Well she had spent the better part of the Friday afternoon trying to figure out what had happened and how to correct it. Well, I was pleased when she called me back and even more satisfied with the results. I am a very happy customer for both my auto and home policies. Wow what great customer servic... read more

Ken R's profile image
Ken R 
3 days ago

Andrea Tedder at Orbit Insurance has gone above and beyond. I had one incident with my insurance and the claim was looked after and and repaired promptly. We’ve been with them for almost 10 years with our rv and see no reason to not continue 

Darlene O'Brien's profile image
Darlene O'Brien 
a week ago

Tasha Bowman handled my phone inquiry today. She was kind, friendly and courteous. She was knowledgeable and was able to assist me in bringing about the perfect solution pertaining to the reason I called. Thank you, Tasha. 

Sandra Goring's profile image
Sandra Goring 
2 weeks ago

Andrea was awesome !!!! Excellent Customer service 👏👍 

Adam Sobkowicz's profile image
Adam Sobkowicz 
a month ago

1 star. Extremely poor experience with Orbit/Echelon. I sold my motorcycle after only a few months and was still told I owe roughly $700 more, despite already paying over $1,000, including a double first payment. I fully understood how seasonal motorcycle insurance works in Ontario. What I did not expect was for Echelon to treat the permanent sale of the motorcycle the same way as someone simply choosing to cancel coverage while still owning the bike. I called 3 other insurers and asked about this exact situation. They told ... read more

Frequently asked questions about TW Insurance Brokers

How is TW Insurance Brokers rated?

TW Insurance Brokers has a 3.6 star rating with 62 reviews. 

When is TW Insurance Brokers open?

TW Insurance Brokers is closed now. It will open tomorrow at 8:00 a.m. 

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