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Tuttle Click's Capistrano Ford Service
- Automotive
- San Juan Capistrano, CA
About this business
Location details
33301 Camino Capistrano, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
quality control is awful. customer service is significantly lacking. after servicing the window, the door panel was not replaced. customer service told me this is something i must specifically ask for.
The service department for mechanical repair is the worst department I have ever dealt with in 40+ years of driving Fords. I even sold 1 of my trucks (F150) so I do not have to even think about patronizing the SJC location as much. There are too many instances of concern to mention. I could mention 4 lengthy instances but will spare you the time. Fool Around with this dealership and you will Find Out.
Parts guys are experienced pros. Went for a small part that I thought they would never understand what I am looking for and they found it right away. Thank you
We gave them the car overnight and they fixed a problem with the lift gate on our Expedition. Covered by the warranty. Update: Have been coming here for service for years now and they always do a good job
Overall the service was better than most Ford centers. I do belive that when someone comes in with a vechice under warranty. It has a issue they should provide rental at drop off, not after it is put in line to be seen. Waiting for diagnosis should not be th clients problem. If it is a recall and issues under warrenty it should be automatic rentals If needed. We shouldent have to have brought in our Auto twice for recalls with in a year and not get a replacement car during diagnosis. If I recevied a rental it would not inter... read more
Frequently asked questions about Tuttle Click's Capistrano Ford Service
How is Tuttle Click's Capistrano Ford Service rated?
Tuttle Click's Capistrano Ford Service has a 3.3 star rating with 9 reviews.
When is Tuttle Click's Capistrano Ford Service open?
Tuttle Click's Capistrano Ford Service is open now. It will close at 10:00 p.m.
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