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Tuttle Click's Capistrano Ford Service

2.9

About this business

Location details

33301 Camino Capistrano, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
2.913 reviews
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Steven Shandrick's profile image
Steven Shandrick 
a month ago

You lost a customer today. Very disappointed with Capo Ford Service and frustrated by my experience. I dropped my truck on Thursday at 4pm for a scheduled 7am appointment on Friday morning. Basic diagnostic for a rattle noise and an oil change. 24 hours later I neither had an oil change or any conclusive results of the diagnostic. What is the point of an early morning scheduled service appointment if the vehicle is not addressed until the next afternoon? Further, they suggested I leave it until Monday for further evaluation,... read more

Vahnz's profile image
Vahnz 
5 months ago

Dropped off at 7am to get rear brake pads, car didn’t even get touched till 11am, refused to put new brake pads on my car and didn’t do anything. Car was there till 2pm. Owner is rude and so is service manager. I see why nobody comes here. Rude staff, rude owner and rude techs. Do not come here unless you wanna deal with rude people that don’t know how to do there “JOB”. Worst deal ship I’ve ever been to and I have been to a lot of deal ships throughout the country. They said it was unsafe to put new brake pads on and they d... read more

Louis Fallou's profile image
Louis Fallou 
a year ago

Fast service and very friendly in and out in a hour 

Myles Nottingham's profile image
Myles Nottingham 
a year ago

Bad attitude from service. 

stefan oglevee's profile image
stefan oglevee 
a year ago

quality control is awful. customer service is significantly lacking. after servicing the window, the door panel was not replaced. customer service told me this is something i must specifically ask for. 

Frequently asked questions about Tuttle Click's Capistrano Ford Service

How is Tuttle Click's Capistrano Ford Service rated?

Tuttle Click's Capistrano Ford Service has a 2.9 star rating with 13 reviews. 

When is Tuttle Click's Capistrano Ford Service open?

Tuttle Click's Capistrano Ford Service is closed now. It will open tomorrow at 7:00 a.m. 

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