Tustin Toyota Service Department

Oscar B. Giron 

on Google

a week ago

Ryan Pelliccioni was the service advisor who helped with the investigation and repair of my RAV4 vehicle issue. There was a problem with the starter system at first and when I finally was able to start a number of system malfunctions were appearing on the dashboard. The minute I pulled my car into the service area, Ryan immediately took some notes and discussed how all the issues will be repaired. Because I was just visiting the area, I made arrangements with him if I could pick up the car on Sunday and said it would not be ... read more

Endless PZ 

on Google

2 weeks ago

Super bad experience. Two front desk staff keep showing their dead face. If you don’t want work just go home! 

Erik Lettieri 

on Google

2 weeks ago

As someone who has gone to the Tustin Toyota Service for 10+ years, I feel the need to post this review as a public service announcement. For years I have felt like they were selling me parts that I didn't need. Couldn't get a service done without hundreds of dollars of work "needed". So on suspicion, I stopped doing the recommended repairs and afterward taking the car to other shops to see if they are really needed. After doing this with multiple family member's cars, every time the expensive repairs Toyota said were needed... read more

Heather Gilchrist 

on Google

4 weeks ago

I recently brought my Toyota 4Runner into Tustin Toyota Service Center to replace a punctured tire, and the level of service I received was truly exceptional from start to finish. From the moment I arrived, Ryan P., my service advisor, provided an experience that far exceeded my expectations. Ryan is the epitome of professionalism—efficient, knowledgeable, genuinely kind, and incredibly attentive. He took the time to address all of my concerns thoroughly and ensured that every detail was handled with care. What stood out mos... read more