This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tuscaloosa Va Federal Cu
- Credit Unions
- Tuscaloosa, AL
About this business
Location details
3701 Loop Rd, Tuscaloosa, AL, 35404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great staff, excellent customer service
My husband banks with this credit union, during a busy busy weekend such as Labor Day, we can't pay some of our bills because the system is down and the ATM won't let us withdraw nothing more than a 100 bucks. This is flat out ridiculous!
Recently, I experienced the worst customer service at Tuscaloosa VA Federal Credit Union (VA Site). I’m still waiting for a card that was supposedly requested 1month ago. The staff will not return phone calls to follow-up with issues, and avoid “speaking“ with you to address problems. Prior to 2023, and for 30 years, I bragged about the wonderful staff, and exceptional customer service I received. However, the current employees (tellers, card services staff, etc.) are unprofessional, and seem to have poor communication skill... read more
How is a VA credit union not affiliated with Navy Federal? What an absolute waste of space
The staff at the TVACU are amazing! So knowledgeable and so willing to help. They truly go above and beyond!
Frequently asked questions about Tuscaloosa Va Federal Cu
How is Tuscaloosa Va Federal Cu rated?
Tuscaloosa Va Federal Cu has a 3.2 star rating with 12 reviews.
When is Tuscaloosa Va Federal Cu open?
Tuscaloosa Va Federal Cu is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com